LEGAL TERMS & CONDITIONS OF USE FOR THE PADEL QOMMUNITY 360 SERVICES.

The Legal terms & Conditions of use (“Terms & Conditions”) are available on the PADEL QOMMUNITY 360 web site and mobile app. Terms & Conditions are applicable to all services, all usage and all content offered, sold and/or made available on any PADEL QOMMUNITY 360 channel such as web site, mobile app and so forth (“PADEL QOMMUNITY 360 services”).

PADEL QOMMUNITY 360 reserves the right to take legal actions in all cases of dissemination, reproduction or usage of these Terms & Conditions, for other than personal use, unless written consent from PADEL QOMMUNITY 360 has been obtained.

The PADEL QOMMUNITY 360 services are offered on the condition that you accept these Terms & Conditions without reservation. Your use of any of the PADEL QOMMUNITY 360 services confirms this agreement and all its points and conditions.

In addition to reading these Terms & Conditions, before accessing, the User must have read the cookie policy and privacy policy. By using the PADEL QOMMUNITY 360 services, the User agrees to be bound by these Terms & Conditions and all of the above, so if you do not agree with everything therefore you should NOT use the PADEL QOMMUNITY 360 services.

For the purposes of these Terms & Conditions, it is understood that PADEL QOMMUNITY´s 360 services constitute a technology platform that enables users of PADEL QOMMUNITY 360 to get padel match making, booking padel courts and other padel related services with independent third party providers of such services (“Third Party Providers”).  In addition, the platform allows Third Party Providers to sell a wide range of goods and/or services, as well as communicate with users interested in buying using geolocalization to carry out their transactions. PADEL QOMMUNITY 360 also uses the technology platform to manage all kind of padel events and competitions.

Unless otherwise agreed by PADEL QOMMUNITY 360 in a separate written agreement with you, the services are made available solely for your personal, noncommercial use. YOU ACKNOWLEDGE THAT PADEL QOMMUNITY 360 DOES NOT PROVIDE PADEL MATCH MAKING AND BOOKING SERVICES AND DOES NOT SELL ANY GOODS AND/OR SERVICES AND THAT ALL SUCH SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY PROVIDERS WHO ARE NOT EMPLOYED BY PADEL QOMMUNITY 360.

It is informed that these Terms & Conditions could be modified, being the User responsible for consulting them each time he accesses PADEL QOMMUNITY 360.

Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable services. Supplemental terms are in addition to, and shall be deemed a part of the Terms & Conditions for the purposes of the applicable services. Supplemental terms shall prevail over these Terms & Conditions in the event of a conflict with respect to the applicable services.

 

 

License.

Subject to your compliance with these Terms & Conditions, PADEL QOMMUNITY 360 grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Mobile Application on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by PADEL QOMMUNITY 360.

Ownership.

The services and all rights therein are and shall remain PADEL QOMMUNITY’s 360 property. Neither these Terms & Conditions nor your use of the services convey or grant to you any rights: (i) in or related to the services except for the limited license granted above; or (ii) to use or reference in any manner PADEL QOMMUNITY’s 360 company names, logos, product and service names, trademarks or services marks.

Intellectual Property Rights

Unless otherwise indicated, PADEL QOMMUNITY 360 are our property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the web site and mobile app (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws, international copyright laws, and international conventions.

Third Party Services and Content.

The services can include links to technical devices, directories and search tools that allow the User to access other websites and internet portals (henceforth known as “Linked sites”).

The User recognizes and accepts the access of Linked sites at their own risk and thereby exonerates PADEL QOMMUNITY 360 from any responsibility for possible infringement of intellectual or industrial rights by the service provider of these sites. The User also exonerates any responsibility for the technical availability of these linked websites; as also the quality, reliability, accuracy or trustworthiness of the services, information and elements contained within that are accessible to the User.

The existence of Linked sites does not presuppose the existence of agreements with the persons who own or are responsible for such sites, nor PADEL QOMMUNITY’s 360 recommendation, promotion or identification with the declarations, contents or services they provide. PADEL QOMMUNITY 360 is not aware of the content or services of the Linked sites and, therefore, are not directly or indirectly liable for any damages caused by the unlawfulness, quality, unavailability, error or uselessness of the content and / or services on Linked sites nor any other damage that is not directly attributable to PADEL QOMMUNITY 360.

The User

The access, navigation and use of the PADEL QOMMUNITY 360 services confers the condition of User (hereinafter referred to, indistinctly, individually as User or jointly as Users), for which they have accepted all the Terms & Conditions herein established, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case may be.

Information that is submitted or sent to PADEL QOMMUNITY 360 must be honest and correct.

In order to best enjoy the PADEL QOMMUNITY 360 services and to maintain a comfortable and safe environment, you pledge to:

  • All registration information you submit will be true, accurate, current, and complete.
  • Maintain the accuracy of such information and promptly update such registration information as necessary.
  • Have the legal capacity and you agree to comply with these Terms & Conditions.
  • Are not a minor in the jurisdiction in which you reside.
  • Not access services for any illegal or unauthorized purpose.
  • Your use of PADEL QOMMUNITY 360 will not violate any applicable law or regulation.
  • Make use of this PADEL QOMMUNITY 360 services only to make inquiries and purchases legally valid.
  • Act in a correct manner towards PADEL QOMMUNITY 360 and other users of the PADEL QOMMUNITY 360 services.
  • Be honest when registering game results. When both parties do not agree on the game result, PADEL QOMMUNITY 360 has the right to take measures such as delete results and / or delete game.
  • Be honest when registering your LEVEL and when evaluating other user´s LEVEL.
  • Be honest and appropriate when reviewing the Coaches through PADEL QOMMUNITY 360.
  • Photos and other information in the form of data or files that you provide should be decent and exclusively about you or another person who has granted you permission for usage.
  • Only use your credentials to gain access to PADEL QOMMUNITY 360 for yourself.
  • You may not disclose, divulge or make your user information available to third parties.

You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or PADEL QOMMUNITY’s 360 termination of these Terms & Conditions with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times.

By using the PADEL QOMMUNITY 360 Services, you agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful.  You will accept the Terms and Conditions for accessing and using the sport facilities of the Third Party Providers and you will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party.

In certain instances, you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

 

Level Registration

In order to use the Services, you may be requested to introduce your LEVEL when registering in PADEL QOMMUNITY 360 by selecting one of the following categories:

1* Professional: I am a professional player and I am in the top 30 players of the highest ranking in my area.

2* Advanced: I play various games on a weekly basis. I’ve attended Padel classes for several years at a top level. I regularly compete in tournaments at the highest level. I master precision shots.

3* Intermediate-Advanced: I master all strokes and their impacts. I am working on tactics and techniques. I attend advanced or intermediate-advanced classes. I’ve completed various tournaments and matches are defined by long points and precision shots.

4* Intermediate: I usually play at least one game a week or intermediate level Padel classes. I can master  the volley and smash on and off the net with ease. I am learning to smash an overhead shot  and I have committed to some tournaments.

5* Beginner-Intermediate: I’ve played various games of Padel which was awarded scores. I’ve attended at least one term of Padel classes or I play with intermediate level players. I am learning to jump and master my backhand

6* Beginner 2: I’ve played more than 7 games. I’ve been to a beginners class to learn how to play. I can hit the ball with difficulty and my shots are not technical.

7* Beginner 1: I have never played or I’ve played less than 7 games. I’ve never been to a class. I haven’t played racket sports. I barely know how to pass the ball.

Users will be requested by PADEL QOMMUNITY 360 to evaluate the other User´s LEVEL when a match has been finalized.

Users are requested to be honest and accurate when registering their initial LEVEL and when evaluating other user´s LEVEL.

The User´s LEVEL may change when three (3) or more Users have scored them in a different LEVEL. The User recognizes and accepts that the new LEVEL might be in either a superior or an inferior category. PADEL QOMMUNITY 360 reserves the right to change a User´s LEVEL at its convenience.

Padel Qommunity 360 Services

When the Padel Qommunity 360 App is active, available Padel Services may appear to a User. Then, a User may:

(a)       Book a Padel Court, or

(b)       Create a Padel Match open to other Users,

(c)       Participate in an Event,

(d)       Use the Padel Qommunity 360 mobile application to purchase goods and services from the Shops advertised through the App.

(e)       Use the Padel Qommunity 360 mobile application to purchase and/or rent goods from the Clubs.

(f)         Watch the Padel matches, games and/or Events through the streaming functionality available in Padel Qommunity 360 mobile application.

(g)       Use the Padel Qommunity 360 mobile application to search available Coaches in the Territory.

Users acknowledges and agrees that in order to use some of PADEL QOMMUNITY 360 services, Users might be charged the Fare and Service Fee that shall be disclosed to you in connection with the applicable services.

Cancellation Policy

Reservation of Padel Courts:

Users may cancel the reservation made through Padel Qommunity 360 Services. In such cases, if the User cancels more than 6 hours before the booked time slot, the Fare and Service Fee shall be refunded to the Users.

In such cases, if the Padel Court has been cancelled more than 1h before the booked time slot, the Padel Court shall be included in the regular Padel Qommunity 360 reservation offer to be booked again. However, if the Padel Court has been cancelled less than 1h before the booked time slot, it shall be included in Padel Qommunity´s 360 “Last Minute” and in the regular reservation offer.

For the sake of clarity, in no case the Fare and Service Fee shall be refunded to the Users if the reservation of the Padel Court has been cancelled less than 6 hours before the booked time slot.

Participation in a Match:

In the event that a User or Users do not appear the day and time of the booked time slot, the rest of the Users may decide to play the Match or to cancel the Match, in which case the Fare and Service Fee shall be refunded to the other Users, except the part paid by the User or Users that did not show up. For the sake of clarity, in no case the Fare and Service Fee shall be refunded to the User or Users that did not appear the day and time of the Match.

Shall the cancellation happen less than 6 hours before the booked time slot, the Fare and Service Fee shall not be refunded to the User or Users that have cancelled their participation.

If the number of Users is not completed within 1 hour before the booked time slot, then the Fare and Service Fee shall be refunded to the remaining Users and the Padel Court shall be included in the “Last Minute” Padel Qommunity 360 and in the regular reservation offers to be booked in full.

In such cases, Padel Qommunity 360 shall admonish the User that did not appear with a Yellow Card to be visible in the User´s profile for one (1) month.

Shall the User get two (2) or more Yellow Cards within one (1) month, Padel Qommunity 360 will suspend the User from participating in Matches for one (1) week.

Participation in an Event:

Users may cancel the reservation made through Padel Qommunity 360 Services to participate in an Event. In such cases, if the User cancels more than 3 days before the commencement date of the Event, the Fare and Service Fee shall be refunded to the User once the Event has finalized. For the sake of clarity, in no case the Fare and Service Fee shall be refunded to the Users before the Event has finalized.

Payments

Payments may be made by debit or credit cards.

The payment shall be processed by Padel Qommunity through the  payment platform and terms and conditions may apply for processing such payments. 

 

 

MIDDLE EAST

Payment platform

Country

Commission

Myfatoorah

Qatar

-Payment with Credit Card: 1QR + 2.5% commission

-Payment with Debit Card: 1QR + 1.5% commission

Myfatoorah

Egypt

– Payment with credit card (for local cards) 1.7% + 2.5 EGP

-Payment with international cards 2.7% + 2.5 EGP.

 

 

EUROPE

Payment platform

Country

Commission

Stripe

Portugal

-Payment with European Credit card: 1.4%+0,25 commission

-Payment with not European credit card: 2,9%+0,25 commission

 

 

The commission charged by the payment platform is non-refundable.

You must be at least 18 years of age in order to complete a purchase, unless otherwise specified.

Refunds will be made through the original mode of payment.

 

 

Right of usage for services purchased

A purchased services may only be used in its entirety on a single occasion. It is not possible to redeem the service, wholly or in part, in cash or to save it for future use. The purchase is personal and may not be shared with others, unless otherwise specified. Please read the terms and conditions for each specific purchase.

Card information

Your card information is managed by the payment platforms our partners. The payment platforms are certified to Payment Card Industry Data Security Standards. All transactions that go through our payment platforms are encrypted with the highest level of security.

The Users may opt to store their credit card information in their device. In order to inactivate this option, you may change the settings on your device.

Data Protection Regulation

PADEL QOMMUNITY 360 handles the users´ personal data in accordance with Data Protection Regulation and never sends them to non- PADEL QOMMUNITY 360 parties. The only exception is whether we explicitly request your approval at the time of purchase.

Read more about our privacy policy in this document.

Disclaimers; Limitation of Liability; Indemnity.

DISCLAIMER.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PADEL QOMMUNITY 360 DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, PADEL QOMMUNITY 360 MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. PADEL QOMMUNITY 360 DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY.

PADEL QOMMUNITY 360 SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF PADEL QOMMUNITY 360 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PADEL QOMMUNITY 360 SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF PADEL QOMMUNITY 360 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PADEL QOMMUNITY 360 SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND PADEL QOMMUNITY’S 360 REASONABLE CONTROL. IN NO EVENT SHALL PADEL QOMMUNITY’S 360 TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED EUROS (€500).

PADEL QOMMUNITY’S 360 SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE MATCHING AND BOOKING SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT PADEL QOMMUNITY 360 HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

PADEL QOMMUNITY’S 360 SERVICES MAY BE USED BY YOU TO BUY GOODS AND/OR SERVICES FROM THIRD PARTY PROVIDERS, BUT YOU AGREE THAT PADEL QOMMUNITY 360 HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

PADEL QOMMUNITY 360 IS NOT THE OWNER OF ANY OF THE GOODS ON SALE OR SOLD ON THEIR PLATFORM; IT TAKES NO PART IN BUYING AND SELLING TRANSACTIONS CARRIED OUT EXCLUSIVELY BY THE BUYER AND SELLER. PADEL QOMMUNITY 360 DOES NOT MODERATE NOR VALIDATE THE ITEMS OFFERED BY THE THIRD PARTY PROVIDERS VIA THE SERVICE AND DOES NOT TAKE ANY RESPONSIBILITY; DIRECTLY, INDIRECTLY OR SUBSEQUENTLY FOR DAMAGES OF ANY KIND DERIVED FROM THE USE OR EMPLOYMENT OF ITS CONTENTS. THEY TAKE NO RESPONSIBILITY FOR THE ACTIVITIES OF THE USER AND OR THIRD PARTIES OF THE SERVICE. THEY ARE EQUALLY NOT RESPONSIBLE FOR THE LEGALITY RELIABILITY, UTILITY, VERACITY, ACCURACY, EXHAUSTIVENESS AND RELEVANCE OF ANY TRANSACTION.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

Indemnity.

You agree to indemnify and hold PADEL QOMMUNITY 360 and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) PADEL QOMMUNITY’s 360 use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.

Applicable law

These terms of use and disputes arising from these or use of the website shall be regulated and interpreted according to the law.